Hmmm. Marriott Customer Care has responded to my tongue in cheek response to their dismissive response to my email asserting that a reservation was cancelled without prompting from me. Maybe Kara P. realized I wasn’t asking for anything?
Hello Claudia L.
Thank you for your reply regarding the Fairfield Inn & Suites Potomac Mills Woodbridge.
I shared the details you provided with the executive team at the hotel. They will take action and respond to you soon. I ask that you allow us three to five business days to resolve this issue.
You can count on Marriott to improve your experience in the future.
Marriott Customer Care